Cases
Illustrative trajectories
Three typical trajectories, each marked as illustrative.
Illustrative
Accountancy firm, SME
Google Workspace
- Was
- Ad-hoc vendors
- Approach
- Named-user MSP + Academy
- Outcome
- Less ad-hoc, a fixed portal, a more self-reliant team.
Illustrative
Construction and installation, SME
Microsoft 365
- Was
- Unmanaged workplaces and unclear ownership when phishing hits
- Approach
- MSP + Academy: awareness and how-to
- Outcome
- Quiet, a fixed portal, less panic.
Illustrative
Professional services, SME
Hybrid growth
- Was
- Tickets via WhatsApp
- Approach
- MSP + onboarding + Academy
- Outcome
- Less ad-hoc, one portal, more predictable.
Illustrative.
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