Knowledge base
Insights, page 3
Short, factual answers on MSP, cloud and security — written for SMEs. No fake stats.
Topics
Who can see what in your calendar? How an SME should handle calendar sharing and delegate access in Microsoft 365
The assistant has full access to the director’s mailbox, when only the calendar is needed. How an SME decides who can see and do what in which calendar…
A different signature for every colleague: how an SME should manage email signatures centrally in Microsoft 365
One colleague still has the old logo, another a wrong phone number and a third no signature at all. How an SME puts one consistent signature under every email…
Emailing sensitive data: how an SME encrypts email in Microsoft 365
A payslip, a passport copy or a medical file often leaves the office as an ordinary attachment. How an SME encrypts sensitive email in Outlook, including to recipients outside Microsoft 365…
Double-booked meeting rooms: how an SME should book rooms and equipment in Microsoft 365
Two teams turn up for the same meeting room, or nobody knows who has the pool car. How an SME lets staff book rooms and equipment properly in Outlook and Teams…
Retiring the office server: how an SME moves from on-premises Active Directory to Microsoft Entra ID
Email and files moved to Microsoft 365 long ago, yet the server in the cupboard still runs for sign-in. How an SME retires that last server safely…
Microsoft Teams sprawl: how an SME should control who creates teams and clean them up
Three teams called ‘Project’, a team without an owner and nobody knows where the contract is stored. How an SME prevents Teams sprawl…
Mailbox full: how an SME should use the online archive in Microsoft 365
“Your mailbox is almost full.” Ignore that warning and you only notice when customers get their email bounced. The online archive solves it, without PST files on the laptop…
Rolling out Microsoft 365 Copilot: why an SME should clean up file permissions first
An employee asks Copilot for “an overview of salaries” and simply gets it. Not because of a flaw in Copilot, but because of a folder that has been shared too widely for years…
Files on the desktop: how an SME should move Desktop and Documents to OneDrive automatically
The quote is “just on the desktop for now”. Until the laptop breaks or is stolen. How to make sure those folders end up in OneDrive by themselves…
From antivirus to EDR: why an SME needs more than a virus scanner
Every laptop has a virus scanner. Yet many attacks get straight past it, because they do not use a known virus. That is what EDR is for…
IT documentation: what an SME should record so IT does not depend on one person
Do you know who holds the admin passwords, which licences you pay for and how the network is set up? At many SMEs that only lives in someone’s head…
Router, firewall and NAS: how an SME should keep network equipment updated
Laptops get their updates, but the router and NAS in the cupboard sometimes still run firmware from years ago. How to keep network equipment up to date…